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Frequently Asked Questions

There is no contract term on any of our boxes, you can cancel your subscription at any time.

All of our boxes are closed top boxes to be weather proof, and our driver will leave them in the most discreet & safe place possible.

We deliver 7 days a week throughout the day to most of the UK; to make the route as efficient and economic as possible, the delivery will occur between 7am and 9pm. If you are not home or it is too early to knock, the driver will leave the box in a safe and secure space.

We can sometimes make same day delivery depending on stock and staff levels. Please contact the team on the day to enquire about this.

Yes. You can do this from My Account -> Subscriptions

Yes. We pride ourselves on our flexibility on all boxes. You can choose your preferences from My Account -> Manage Preferences

Yes. We pride ourselves on our flexibility on all boxes. You can choose your preferences from My Account -> Manage Preferences

We do not advertise ourselves as an Organic Grocer as sometimes we cannot source everything organic. We work closely with farmers who grow their produce organically but do not necessarily label themselves as an Organic Farm. On some occasions it will be organic and on some not, therefore we do not advertise which of our products are organic at any given time.

Our minimum order is for £15 and no matter how much is ordered our delivery charge is always £2.50 per delivery in London and £4.95 for the rest of the UK.

If this does happen, please get in touch with the team via phone or email and we will either replace or refund the product based on whichever is your preference.

All of our packaging is recyclable and made from recycled cardboard. We are committed to continue recycling so we can collect the box on our next delivery if this suits you.